The Lexus NX is a popular luxury SUV, but there’s a lot you should know before you buy one. The Lexus NX is a popular luxury SUV. Its sophisticated design, comfortable ride, and advanced safety features are appealing, but some online sources have reported that some people regretted their purchase.
” I’m considering buying a Lexus NX, but it’s expensive and I don’t want to regret it… ” ” I want to know the honest opinions of people who have actually bought an NX ” ” Is it worth the price difference with the Harrier? “
I’m sure many of you have similar concerns and questions.
The Lexus NX is certainly an attractive premium SUV, but with a vehicle price ranging from 4.55 million to 7.72 million yen, it is a big investment , and many people regret their purchase after finding it “not what they expected.”
In this article, based on the honest opinions of actual owners and expert analysis , we will explain in detail the points that are likely to cause regret when purchasing a Lexus NX, how to deal with them, and even the characteristics of people who are and are not suitable for purchasing one.
After reading this article, you will be able to decide whether you should buy a Lexus NX , and if so, you will also learn how to make a specific choice to avoid regrets .
This article provides comprehensive information about the NX, from its appeal to its pros and cons, maintenance costs, features of the new model, how to choose a grade, points to note when purchasing, appraisals, and user reviews. If you’re considering purchasing an NX, be sure to read this article.
Will you really regret buying a Lexus NX?
A thorough explanation of Lexus NX reviews and ratings
As of June 2024, when searching for the Lexus NX, the search result “Lexus NX regret” appears to be a popular answer. The reputation of the Lexus NX has been mixed in various places, including social media, automotive media, and review sites.
Many people regret buying a Lexus NX? 8 main reasons
Based on the opinions of actual owners and an analysis of review sites, we have compiled eight main reasons why people might regret buying a Lexus NX.
[Reason for regret 1] The price and maintenance costs are higher than expected
**The most common reason for regret is “high price and maintenance costs.”**
Prices for the Lexus NX are as follows:
- NX250 (gasoline) : from 4.55 million yen
- NX350h (hybrid) : From 5.2 million yen
- NX450h+ (PHEV) : From 7.14 million yen
Considering that the Toyota Harrier in the same class starts at 3.19 million yen, there is a price difference of over 1 million yen .
Furthermore, maintenance costs are high, with annual estimates as follows:
| item | Annual cost |
|---|---|
| Car insurance premiums | 100,000 to 150,000 yen |
| Fuel cost (10,000 km per year) | 120,000 yen to 180,000 yen |
| automobile tax | 43,000 to 50,000 yen |
| Vehicle inspection and maintenance | 100,000 to 200,000 yen |
| total | Approximately 400,000 to 600,000 yen |
Many people have commented that they were surprised by the annual maintenance costs of nearly 500,000 yen.
[Reason for regret 2] Fuel efficiency falls short of expectations
The poor fuel economy of the NX250 (gasoline vehicle) is a particularly serious problem.
Fuel efficiency comparison :
- NX250 : WLTC mode 13.9km/L → Actual fuel consumption 8-10km/L
- NX350h : WLTC mode 19.9km/L → Actual fuel consumption 15-18km/L
- Harrier (reference) : WLTC mode 22.3km/L → Actual fuel consumption 18-20km/L
Furthermore , because it requires premium gasoline , the cost of gasoline for driving 10,000 km per year will be approximately 180,000 yen .
Many people regret not getting a hybrid.
[Reason for regret 3] The ride is too stiff (especially F SPORT)
The stiffness of the F SPORT grade ride is an issue that many owners point out.
Causes of a stiff ride:
- Special sports suspension
- 20-inch run-flat tires as standard
- Insufficient shock absorption due to low-profile tires
There are many comments such as, “When I take my family in the car, they say they get carsick,” and “I get tired easily when driving long distances.”
[Reason for regret 4] The quality of the interior is not worth the price
For a car that costs over 5 million yen, there are many complaints about the interior quality.
Frequently pointed out issues:
- Piano black panel : Fingerprints are visible and it looks cheap
- Excessive use of hard plastic : feels cheap to the touch
- The design around the passenger seat is drab
- It pales in comparison to German cars in the same price range.
There are also comparisons such as “BMW and Mercedes-Benz are more luxurious.”
[Reason for regret 5] The rear seats and luggage space are small
The packaging is focused on design , but it is less practical.
Space issues:
- Rear seat headroom : Feels cramped for those over 170cm tall
- Rear seat legroom : No knee room in standard front seat position
- Luggage capacity : 520L, standard for the class, but the opening is narrow
- Ease of getting in and out : The door opening is small and inconvenient
Many people have said that it is difficult to use for a family of four.
[Reason for regret 6] Unsatisfied with engine sound and acceleration feel
Some people have pointed out that the engine noise and vibration are not typical of a Lexus.
Specific problem:
- Hybrid charging noise is cheap (constant 1,300 rpm)
- Rough vibration when starting the engine
- NX250 lacks power : There is not enough power for the weight of the vehicle.
- CVT discomfort : Lag in accelerator response
There are many comments saying, “I was expecting higher quality sound and vibration.”
[Reason for regret 7] Poor infotainment operation
There have been many complaints about the touch panel-based control system .
Usability issues:
- Operation while driving is dangerous and difficult
- The menu hierarchy is so deep that it is difficult to reach the desired function
- The initial software has freezes and bugs
- Physical buttons are easier to use
Some people also commented that they rely on smartphone connectivity (CarPlay/Android Auto).
Reason for regret #8: Decline in resale value
There are also increasing reports that resale value is not as good as expected .
The reality of resale:
- Prices remained high during busy delivery periods for new cars , but have now settled down
- Residual value after 3 years : Approximately 55-60%
- Inferior compared to the Harrier and Alphard
- In some cases , depreciation can reach nearly 1 million yen per year.
Some people say that it’s not worth it as an investment.
Outweighing regrets! Three attractive features of the Lexus NX
Although I have mentioned only the points of regret, the Lexus NX still has its own unique appeal that makes many owners feel that it was a good purchase.
[Charm 1] Sophisticated design that satisfies the desire to own it
The beauty of the new generation Lexus design is something that many owners praise highly.
Design Appeal:
- Three-dimensional spindle grille : outstanding presence
- Single-character taillights : Advanced and beautiful at night
- Coupe-like silhouette : sporty despite being an SUV
- 20-inch wheels : Create a luxurious feel from your feet up
Many people have expressed their satisfaction, saying things like, “I’m fascinated by it every morning when I see it,” and “It attracts a lot of attention around town.”
[Charm 2] Overwhelming quietness and high-quality ride
The quietness that is unique to Lexus demonstrates its true value as a premium SUV.
Quietness technology:
- Further strengthening of the TNGA-K platform
- Optimal placement of sound-proofing and sound-absorbing materials
- Use of high sound-insulating glass
- Improved aerodynamic performance
The most notable reviews include “It’s much quieter than the Harrier” and “It causes less fatigue on the highway.”
[Attraction 3] Lexus brand “hospitality experience”
Another big attraction is the special services that only Lexus owners can experience .
Owner benefits:
- Lexus Care Maintenance : 3 years of free inspection and oil change
- Owners Lounge : Available in major cities nationwide
- 24-hour Owner’s Desk : Emergency support
- High-quality loaner cars and dealer support
Many people have commented that “the service is on a different level from that of a Toyota dealer” and “I feel the joy of owning it.”
Which one are you? The characteristics of those who regret NX and those who don’t.
When analyzing the opinions of actual owners, clear trends emerge.
Characteristics of people who are prone to regret
If any of the following apply to you, you’re at high risk of regretting your Lexus NX purchase:
✓ People who value cost performance
- I can’t accept the 1 million yen difference in price compared to the Harrier.
- Sensitive to high maintenance costs
- “It’s too expensive despite having the same functionality”
✓ Families and people who prioritize practicality
- I’m concerned about the narrowness of the rear seats
- Emphasis on usability of luggage space
- The stiff ride is unpopular with families
✓ People who prioritize fuel efficiency and running costs
- I want to reduce gasoline costs
- Resistance to premium gasoline
- Expectations for performance as an “eco-car”
Characteristics of people who don’t regret
On the other hand, the following people will be highly satisfied with the Lexus NX:
✓ People who value brands and possessions
- I value the status of Lexus.
- Emphasis on the beauty of design
- Seeking a “special feeling”
✓ People who prioritize quietness and ride comfort
- A lot of long distance driving
- Focus on quietness inside the car
- Seeking driving pleasure
✓ People who value the total experience
- Emphasis on dealer service
- Calling for improved aftercare
- Evaluation including “purchase experience”
Things to know before buying a Lexus NX
The Lexus NX is a popular luxury SUV, but there’s a lot you should know before purchasing one. This article provides comprehensive information about the NX, from its appeal and drawbacks to maintenance costs, features of the new model, points to consider when purchasing, appraisals, and customer reviews. By reading this, you’ll gain a deeper understanding of the NX and be able to choose a car you won’t regret.
The appeal of the Lexus NX and its buyers
The Lexus NX is attractive for its sophisticated design, luxurious interior, comfortable ride, and advanced safety features. Its urban and stylish design attracts many people’s attention. The NX’s buyers are relatively young, in their 30s to 50s, and are popular with active urban dwellers. It is also popular with those seeking the reliability and luxury of the Lexus brand.
What you need to know about price and grade before purchasing
The NX is available with multiple grades and powertrains. Prices vary depending on the grade and options, but range from 5,500,000 to 7,495,000 yen. Choosing a grade depends on your budget, desired performance, and equipment. You can choose from gasoline, hybrid, and plug-in hybrid vehicles, each with its own unique features.
Lexus New “NX” Partially Improved 2024 Model Price and Grade
NX250
| grade | engine | transmission |
Drive system |
Price (10%) |
|---|---|---|---|---|
| NX250 “version L” |
Inline 4-cylinder 2.5L direct injection engine “DynamicForce Engine” |
Direct Shift- 8AT |
2WD (FF) |
5,686,000 yen |
| AWD | 5,956,000 yen | |||
| NX250 | 2WD (FF) |
4,850,000 yen | ||
| AWD | 5,120,000 yen |
NX350
| grade | engine | Drive system |
Price (10%) |
|---|---|---|---|
| NX350 “F SPORT” |
2.4L direct injection turbo engine | AWD | 6,306,000 yen |
| NX350 “OVERTRAIL” |
6,506,000 yen |
NX350h
| grade | Hybrid system | Drive system |
Price (10%) |
|---|---|---|---|
| NX350h “version L” |
Inline 4-cylinder 2.5L direct injection engine + motor D-4S + motor (THS II) |
2WD (FF) |
6,376,000 yen |
| AWD | 6,646,000 yen | ||
| NX350h “F SPORT” |
2WD (FF) |
6,406,000 yen | |
| AWD | 6,676,000 yen | ||
| NX350h “OVERTRAIL” |
AWD | 6,876,000 yen | |
| NX350h | 2WD (FF) |
5,500,000 yen | |
| AWD | 5,770,000 yen |
NX450h
| grade | Plug-in hybrid system |
Drive system |
Price (10%) |
|---|---|---|---|
| NX450h+ “version L” |
Inline 4-cylinder 2.5L direct injection engine D-4S + motor (THS II) |
AWD | 7,495,000 yen |
| NX450h+ “F SPORT” |
7,585,000 yen | ||
| NX450h+ “OVERTRAIL” |
7,725,000 yen |
Estimated delivery time and how to check
Delivery times for the NX vary depending on the grade, options, and production status. As of June 2024, delivery times are estimated to be around 4-5 months. It’s best to check with your dealer for delivery times. You can also check estimated delivery times on the Lexus official website.
Disadvantages and drawbacks you should be aware of
The disadvantages of NX include:
- Expensive: Being a luxury SUV, it is expensive.
- Small rear seats and cargo space: For an SUV, you may find the rear seats and cargo space a little cramped.
- Poor fuel economy: Some people say that gasoline-powered cars don’t have very good fuel economy.
Lexus NX driver reviews
Analyzing user reviews
An analysis of user reviews reveals that the NX is highly rated for its urban and stylish design, comfortable ride, and advanced safety features.
Actual rider opinions
When you ask people who actually drive the NX, you often hear things like, “I like the design,” “It’s comfortable to ride,” and “It has excellent safety features so I can drive it with peace of mind.”
User reviews and ratings
User reviews of the NX are generally positive, with particularly high praise for its design, ride comfort, and safety performance. However, there are also complaints about its high price.
Lexus NX fuel economy and maintenance costs
Actual fuel economy and driving performance
The NX’s fuel economy varies depending on the powertrain. Gasoline vehicles have a WLTC mode fuel economy of around 11.7km/L (9km/L), while hybrid vehicles have an estimated fuel economy of around 19.9km/L to 22.2km/L (15km/L). Plug-in hybrid vehicles can also run on EV mode, further improving fuel economy. All powertrains offer powerful driving performance and smooth acceleration. Gasoline vehicles equipped with turbo engines in particular offer a sporty driving experience.
Maintenance and Annual Costs
The maintenance costs for NX are as follows:
- Automobile tax: 36,000 yen or 43,500 yen (1 year)
- Voluntary insurance premium: Approximately 100,000 yen (1 year)
- Vehicle inspection fee: Approximately 100,000 yen (every 2 years)
- Parking fee: Approximately 30,000 yen (monthly)
- Fuel cost: Depends on mileage
- Consumables: car wash, engine oil, etc.
Tips to improve fuel economy
To improve the fuel economy of your NX, keep the following points in mind:
- Drive eco-friendly: Avoid sudden acceleration and braking, and drive smoothly.
- Maintain proper tire pressure: Low tire pressure can reduce fuel economy.
- Don’t carry unnecessary luggage: A heavy vehicle will reduce fuel economy.
Features of the new 2023 Lexus NX model
Evolution of design and equipment
The 2023 NX has been redesigned to look sharper and more refined, and the interior is now made with more premium materials.
It also comes equipped with the latest infotainment system and more advanced safety and driver assistance systems.
Technological advancements of the new NX
NX350h
NX450h+
The new NX features a completely new platform, improving driving performance and comfort. The plug-in hybrid “NX450h+” has also been added, improving environmental friendliness.
Comparison with other Lexus models
Lexus UX
Lexus RX
The NX is positioned between the UX and RX in the Lexus SUV lineup. It is larger than the UX and more affordable than the RX.
Comparison with Harrier: Is it worth the price difference?
We will take a detailed look at the ” Harrier vs. Lexus NX ” issue that many buyers are concerned about .
The reality of price differences
| item | Harrier | Lexus NX | difference |
|---|---|---|---|
| Entry Price | 3.19 million yen | 4.55 million yen | +1.36 million yen |
| Popular grade | 4.5 million yen | 6.17 million yen | +1.67 million yen |
| Annual maintenance fee | Approximately 300,000 yen | Approximately 500,000 yen | +200,000 yen |
Differences in driving performance and texture
According to a review by YouTube car expert Shinya Yamamoto :
Harrier (TNGA generation) :
- “Anyone can ride comfortably and without discomfort” – Emphasis on transparency
- An excellent and friendly ride
Lexus NX (same TNGA-K) :
- “Lexus-standard smooth and deep driving feel”
- Steering response and cornering stability are on another level.
Quietness and interior differences
- Quietness : The NX clearly surpasses the Harrier
- Interior quality : The NX stands out as a luxury car
- Sense of ownership : A sense of exclusivity thanks to the Lexus brand
Conclusion: Is it worth the price difference?
If you prioritize price, choose the Harrier. If you prioritize experience, choose the NX.
- Harrier is enough : Focus on cost performance, practicality, and maintenance costs
- Worth choosing the NX : Emphasis on brand experience, texture, and ownership
Avoid regrets! How to choose the Lexus NX wisely
Here are some tips to help you make a choice that will help you avoid regrets.
Grade selection: F SPORT vs Version L
F SPORT (sporty) :
- 20-inch tires provide a firm ride
- Differentiated design with exclusive equipment
- For those seeking a youthful appearance
Version L (comfort-oriented) :
- Leather seats and 14-inch display as standard
- Setting that prioritizes ride comfort
- For those seeking a sophisticated adult feel
Recommendation : If you prioritize ride comfort, we recommend Version L.
Choosing a Powertrain: Fuel Efficiency vs. Price
NX250 (gasoline) :
- Low initial cost but poor fuel economy
- There are times when you feel a lack of power
- For those who drive a small distance each year
NX350h (Hybrid) :
- Good balance between fuel economy and driving performance
- Most popular powertrain
- Most recommended
NX450h+ (PHEV) :
- Latest technology but expensive
- EV operation possible, environmental performance is the best
- For those with a good charging environment
Must-have options and options to avoid
Options to add :
- Panoramic roof : Resale value + openness
- Triple LED headlights : safety and luxury
- Modellista Aero : Improved resale value
Options to avoid :
- Just place it on the charger : Inconvenient
- Mark Levinson : The value of 250,000 yen is questionable
- Excessive interior customization : negative impact on resale
A manual to prevent post-purchase regret
If you find any regrets after purchasing, you can improve the situation by taking the following measures.
What to do if the ride is stiff
Improvements from tire change :
- Change from run-flat tires to regular tires
- Increase the aspect ratio (e.g. 255/45R20 → 235/55R19)
- Lower tire pressure (within the correct range)
Effect : Dramatically improved ride comfort and reduced road noise
Countermeasures for poor fuel economy
Eco-Drive Technology :
- Avoid sudden acceleration and braking
- Active use of eco mode
- Proper tire pressure management
- Drop off unnecessary baggage
Effect : Actual fuel economy can be improved by 2 to 3 km/L
Countermeasures for dissatisfaction with interior quality
Easy customization :
- Protective film attached to piano black area
- Added genuine leather parts (around door handles, etc.)
- High-quality seat covers
- Floor mat upgrade
Countermeasures for insufficient loading capacity
Luggage accessories :
- Roof box installation
- Using luggage nets and dividers
- Seat arrangement ideas
- Active use of genuine accessories
Things to keep in mind when buying a used car
Because new cars are expensive, many people are considering buying a used car. Here are some tips to avoid making a mistake.
Important checkpoints when choosing a used car
Check vehicle status :
- Accident history and repair history
- Check maintenance records
- Tire wear condition
- Interior scratches, stains, and odors
Important points to note, especially for the Lexus NX :
- Remaining run-flat tires (high replacement costs)
- Hybrid battery status
- 14-inch display operation check
- Lexus warranty inheritance status
Target used car conditions
Good value used cars :
- 3 years old, less than 30,000 km
- Version L grade
- NX350h (Hybrid)
- Lexus Certified Pre-Owned Vehicles
Price guide : Approximately 65-70% of the new car price
Final Criteria
The Lexus NX is not just a means of transportation, it’s a lifestyle.
This will be the perfect choice for those who appreciate not just functionality and performance, but also the brand experience, joy of ownership, and quality of service .
On the other hand, those who prioritize functionality and cost-effectiveness as a means of transportation may be more satisfied with the Harrier or other SUVs .
It is important to always take a test drive before purchasing and make a comprehensive decision, including your service experience at the dealership.
Points to check when purchasing to avoid regrets
Things to check by test driving before purchasing
Before purchasing the NX, be sure to test drive it. Check the following points during the test drive:
- Ride comfort: Check the quietness, vibration, seat comfort, etc.
- Acceleration: Check out the difference in acceleration performance depending on the powertrain.
- Maneuverability: Check the ease of driving, including vehicle width and minimum turning radius.
Things to know when buying a Lexus
I have also purchased a car from a Lexus dealership, but I was not able to get a discount. The sales person in charge also told me that Lexus dealerships generally do not offer discounts.
If you have come to see this car and are considering purchasing it, rest assured. Lexus stores do not offer discounts, so if you want it, don’t hesitate to buy it.
New cars or Lexus Certified Pre-Owned (CPO) cars qualify for special offers
- Access to the Owners Lounge : Enjoy a luxurious lounge in a Lexus dealership, where you can relax and unwind while your beloved car is undergoing maintenance.
- Issuance of a Lexus Owners Card : This is a special card that can only be held by Lexus owners, as explained above. It allows you to use the parking lots at Lexus dealerships nationwide, and also allows you to use the services of the Lexus Owners Site and the Lexus Owners Desk.
- Lexus Card (with credit function) : You can issue a platinum card, the Lexus Card (annual fee: 22,000 yen).
Things to keep in mind when buying a used car
If you are buying a used NX, here are some things to keep in mind:
- Vehicle condition: Check the vehicle condition record book to see past maintenance and accident history.
- Mileage: The lower the mileage, the better the condition of the vehicle is likely to be.
- Warranty: Check if the dealer offers a warranty.
Final checks before delivery
Before your NX arrives, here are some things to check:
- Optional equipment: Make sure that the optional equipment listed in the contract is properly installed.
- Scratches and Dirt: Check the car body for scratches and dirt.
- Check the instruction manual: Read the instruction manual carefully to understand the functions and operation of NX.
Lexus NX appraisal and value
Lexus NX resale value
The NX is a car with high resale value. Hybrid models in particular are popular and have the potential to be sold at a high price.
How to increase your appraisal
To get a higher appraisal for your NX, keep the following points in mind:
- Regular maintenance: Keep your vehicle in good condition with regular maintenance.
- Keep the interior and exterior clean: Keep the interior and exterior of your car clean by washing and waxing it.
- Optional equipment: Popular optional equipment can increase the assessed value.
Lexus NX evaluation in the used car market
The NX is popular in the used car market and commands a high price, especially for low-mileage vehicles in good condition.
Lexus NX complaints
User complaints
NX users have raised the following complaints:
- The back seat is cramped: Three adults may find it a little cramped.
- Small cargo space: Some people say it’s difficult to load a golf bag sideways.
- Expensive: Being a luxury SUV, it is expensive.
A word from the editorial department
The Lexus NX is an attractive luxury SUV, but it’s important to think carefully before purchasing. Use the points introduced in this article to help you choose a car you won’t regret.
Is it true that the Lexus NX lacks storage space?
-
Considering the size of the car , the storage space in the NX is not particularly spacious . In particular, it can be difficult to load a golf bag sideways in the luggage compartment. However, by folding down the rear seats, the luggage capacity can be significantly increased. There is also ample storage space for small items, so you will not find it inconvenient for everyday use.
What are the trends in annual income and age group of Lexus NX buyers?
-
NX buyers tend to have an annual income of over 7 million yen , and are primarily in their 30s to 50s .
How much should you budget for maintaining a Lexus NX?
-
The estimated maintenance costs for the NX are around 350,000 to 400,000 yen per year , including gasoline, insurance, automobile tax, vehicle inspection fees, and maintenance costs.
Is it likely you’ll regret buying a Lexus NX?
-
It’s unlikely you’ll regret buying an NX . However, it’s important to carefully consider your needs, budget, and lifestyle before purchasing. Take a test drive or consult with a dealer to determine if the NX is truly right for you .
Summary: Who should buy the Lexus NX and who should avoid it?
Who should buy the Lexus NX?
The Lexus NX is recommended for:
- People who value brand value and the desire to own things
- Those who want a quiet and high-quality ride
- People with a strong passion for design
- People who are attracted to Lexus’ hospitality services
- Those with an annual income of 7 million yen or more who can afford maintenance costs
Who should avoid the Lexus NX?
However, we recommend careful consideration if you:
- People who value cost performance
- Family use and those who prioritize practicality
- People who want to reduce fuel consumption and running costs
- Those whose annual maintenance costs of 500,000 yen put a strain on their household budget
- People who are satisfied with the Harrier
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